Privacy Policy, Payment, Refund, and Shipping Terms

Luxe Flowers Studio ("we," "our," or "us") is dedicated to safeguarding the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, www.luxeflowersstudio.com, including any related digital platforms.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect
We collect various types of personal and non-personal data to provide and improve our services. This information may include:
1.1 Personal Data
We collect personally identifiable information when you voluntarily provide it to us. This may include, but is not limited to:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (credit/debit card information, billing address)
- Order history
We collect this data when you place an order, create an account, subscribe to our newsletter, or contact our customer service.
1.2 Automatically Collected Data
When you access our website, certain information is collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring website
- Pages visited and time spent on our website
This information is used to analyze site performance, prevent fraud, and enhance user experience.

2. How We Use Your Information
We use the data we collect to:
- Process and fulfill orders, including payment and delivery
- Provide customer support and respond to inquiries
- Improve our website functionality and user experience
- Send order confirmations, promotions, and newsletters (with the option to opt out)
- Prevent fraudulent transactions and maintain security
- Comply with legal obligations and enforce our terms and policies

3. Security and Compliance
We prioritize the security of your personal data by implementing industry-standard protection measures. Our website complies with international security standards, including SSL encryption, PCI DSS compliance for payment processing, and secure data storage protocols. All financial transactions are processed through certified and highly secure third-party payment gateways.
While we take all reasonable measures to protect your information, no online transaction is 100% secure. We encourage you to use strong passwords and be cautious when sharing personal details online.

4. Disclosure of Your Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
- Legal Compliance: If required by law, subpoena, or legal process.
- Service Providers: Third-party companies that assist in payment processing, shipping, email marketing, and customer service.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the - business transition.

5. Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to enhance your browsing experience. These technologies help us:
- Recognize repeat visitors
- Save preferences for future visits
- Monitor website traffic and interactions
You can manage cookie preferences through your browser settings. Disabling cookies may impact site functionality.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing personal information.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once data is no longer required, we securely delete or anonymize it.

8. Children's Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect data from children. If we discover that a minor has provided personal information, we will take steps to delete it immediately.

9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. The most recent version will always be available on our website.

10. Contact Us
For any questions regarding this policy, contact us at:

Luxe Flowers Studio

irynadanilenko@yahoo.com

3605105811

Bellingham, WA